IF YOU ARE SELF-MANAGED
YOU HAVE TWO OPTIONS:
1. You can order from the website as normal and pay upfront using our payment options. You submit your invoice / receipt to NDIS yourself. As we receive payment upfront we send the items out immediately.
OR
2. As a Pay LATER option
- Add items to cart and proceed to checkout.
- Enter customer details (inc NDIS number) and shipping details.
- Proceed to payment methods
- it is here you can select the NDIS FUNDED payment method at checkout. This is a PAY LATER option, to allow you to draw down first.
- Include participant name and NDIS number in comments section.
- Your confirmation email will have a PDF link to your invoice which includes payment details FOR YOU to upload to the portal to draw funds down first. If you do not receive this email directly to your inbox, try checking all mail or spam folder.
- Once you receive the funds you pay us directly. Our invoice includes our bank account payment details for you. We would love you to send us an email advising payment has been made including your order number and or name on invoice. Please DO NOT reorder your product as the invoice and order will not match your NDIS approved invoice. Please contact us if you are unsure how to make payment
- As soon as payment is received, we post the item to your preferred address and will send you the tracking number.
